1. Introduction
Welcome to Myosyn Industries. We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (myosyn.com.au).
Myosyn Industries Pty Ltd is a member of the Behn Meyer Group, headquartered in Germany.
As part of a global organisation, we adhere to both the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and where applicable, the EU General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect the following types of personal data:
Identity Data: first name, last name, job title, company name
Contact Data: email address, telephone number, mailing address
Technical Data: IP address, browser type and version, time zone, operating system
Usage Data: information about how you use our website
Marketing and Communications Data: your preferences for receiving communications from us
3. How We Use Your Information
We will only use your personal data when the law allows us to. We use your data to:
Respond to enquiries and provide customer support
Send product information, updates, and industry communications (with your consent)
Improve and maintain our website
Comply with legal obligations
Monitor and analyse website usage
We do not sell your personal data to third parties.
4. Cookies
We use cookies to improve your experience on our website. Types of cookies we use:
Essential Cookies: required for the website to function
Analytics Cookies: help us understand how visitors use our site
Preference Cookies: remember your settings and preferences
You may disable cookies through your browser settings, however some parts of our website may not function correctly as a result.
5. Cross-Border Data Disclosure
As part of the Behn Meyer Group, your personal data may be accessed by related entities or service providers located outside Australia, including in Germany and other Asia-Pacific countries.
Where we transfer data internationally, we take reasonable steps to ensure your information receives a comparable level of protection consistent with the Australian Privacy Principles.
6. Data Security
We take reasonable steps to protect your personal data from misuse, interference, loss, unauthorised access, modification, or disclosure.
Access to your data is restricted to personnel who require it for legitimate business purposes.
7. Your Rights
Under the Australian Privacy Act, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Make a complaint about how we handle your data
Opt out of direct marketing communications at any time
To exercise any of these rights, please contact us using the details below.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
11. Contact Us
For any privacy-related enquiries or complaints:
Myosyn Industries Pty Ltd
24 Industry Court, Eagle Farm QLD 4009, Australia
Email: info@myosyn.com.au
Website: www.myosyn.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.